$24-$ The first step in the problem$-$solving process is to $q,$

a$-$ Define the problem.

b$-$ analyze the problem.

c$-$ generate solutions.

d$-$ determine the goals.

$25-$ Which phase of the confict process is associated with high$-$interisity confilet?

a$-$ middle

b$-$ aftermath

c$-$ beginning

d$-$ source

$26-$ Confict is

a$.$ an unavoidable fact of life

b$.$ sometimes constructive

c$.$ a destructive force in relationships if coptinually avoided.

d$.$ all the above

$27-$ When you experience confiliot with someone else you should always remember to compromise.

True

False

$28-$ The experience of confilict can sometimes clarity communication.

True

False

$29-$ Which management function involves setting goals and objeatives and creating specific