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Khadija is a technical communicator working on a new feature for a popular mobile app. The feature is complex and Khadija is having trouble getting it to work. She has been working on it for several weeks and is starting to feel frustrated.

Khadija's manager, Noor, is aware of the problem and has been checking in with her regularly. Noor is supportive and wants to help Khadija get the feature working. However, Noor is also under pressure from the product team to release the feature as soon as possible.

Khadija is starting to feel overwhelmed. She is working long hours and is not sleeping well. She is also starting to doubt her abilities, and she wonders if she is cut out to be a technical communicator. Khadija decides to write a proposal in an email to Noor asking for help with the software