Question: 2. A team has been chartered to improve the cycle time of the accounts receivable collection process. The team first gathers historical data, then plots

2. A team has been chartered to improve the cycle

2. A team has been chartered to improve the cycle time of the accounts receivable collection process. The team first gathers historical data, then plots the cycle time on a trend chart as shown below. Which of the following actions should be taken next? Use a histogram to understand how much variance is present. Use a control chart to see if the process is stable. The trend chart is sufficient in this case. Use a fishbone diagram to identify the factors influencing the cycle time. Compute a capability statistic to see if the process is capable

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