Question: 2 b . Effective business communicators regularly take the . . . Effective business communicators regularly take these actions to tailor their messages to others:

2

.

Effective business communicators regularly take the

. . .

Effective business communicators regularly take these actions to tailor their messages to others: identify reader benefits and constraints, consider reader values and priorities, estimate personal credibility, anticipate reactions, and

Multiple Choice

ignore secondary audiences.

keep secondary audiences in mind.

read the message aloud before sending.

ignore primary audiences.

eliminate the need for questions.

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