$2$EVIEW EXAM$-$STYLE QUESTIONS

A template:

a$.$ serves as a guide for scheduling various types of appointments

b$.$ indicates each doctor's preferred time frames

c$.$ culs down on decision making

d$.$ is preformatted with a certain number of slots for various types of appointments

c$.$ all of the above

A new patient is one who has:

a$.$ never been seen by the physician

b$.$ neve been seen by the physician or a member of the medical practice

c$.$ never been seen by the physician or a member of the same specialty of the group practice

d$.$ not teen seen by the physician or a member of the same specialty of the group practice for $3$ years

c not bean seen by the physician or a member of the same specialty of the group practice for $5$ years

$3.$ Indicating time$-$slots on the appointment schedule for lunch hours, hospital rounds, regular meetings, and so forth is referred to as a$/$an:

a$.$ block

b$.$ hold

c reservation

d$.$ entry

e flag

$4.$ To evaluate a scheduling system, periodically review patient flow by analyzing the schedule for a minimum of:

a$.2$ weeks

b$.4$ weeks

c$.6$ weeks

d$.8$ weeks

e$.10$ weeks

$5.$ Scheduling patients in the first half of each hour with single $10-$minute appointments and no scheduled appointments the second half of the hour is called:

a$.$ true wave scheduling

b$.$ modified wave scheduling

c$.$ stream scheduling

d$.$ clustered appointments

e$.$ open access

$6.$ Open access is also called:

a$.$ single booking

b$.$ double booking

c$.$ same$-$day scheduling

d$.$ open hours

e$.$ triage

$7.$ A tickler file may be used:

a$.$ as a template for appointment scheduling

b$.$ to file incoming test results

c$.$ to file incoming documents

d$.$ to place reminder cards

e$.$ to look up telephone numbers