Question: 2) How does the experience illustrate the five customer service dimensions of tangibles, reliability, responsiveness, assurance, and empathy? Each answer is at least 300 words

2) How does the experience illustrate the five customer service dimensions of tangibles, reliability, responsiveness, assurance, and empathy?

Each answer is at least 300 words

Each answer includes one in-text citation from the source Evans, J. R. (2017). Quality and performance excellence: Management, organization, and strategy.

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