Question: 2. Identify the processes for knowledge management which can be supported by various tools and technologies.Customer relationship management tools, like Salesforce Sales Cloud, which concentrate

2. Identify the processes for knowledge management which can be supported by various tools and technologies.Customer relationship management tools, like Salesforce Sales Cloud, which concentrate on storing and analysing customer data to offer insights about how to manage clients more effectively. Learning management systems that facilitate the sharing of knowledge include Docebo. Collaboration technologies, like Microsoft Teams, that allow employees to collaborate and interact with one another for the purpose of knowledge exchange

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