$2$

in implementing a new ERP system?

The impact on business processes$-$most ERP implementations have little effect on improving business processes.

The return on investment$-$most ERP systems see little return on investment for almost $10$ years.

The company budget$-$most ERP implementations cost $300-400\%$ of the initial budget.

The lack of collaboration$-$ERP tends to silo information in departments. manufacturing provided a quick solution to a question from the sales department about the functionality of a product. Which of the four IT capabilities does this represent?

Information

Data

Knowledge

Wisdom help predict customer behavior and offer coupons tailored to each customer's preferences. Which of the four IT capabilities does this represent?

Knowledge

Data

Wisdom