2. Lower-level learning occurs at the _______ level; higher-level learning occurs at the ______ level.

behavioral; cognitive

employee; managerial

team; organizational

past; current

Question 5

________ help(s) a group to retrieve collective knowledge to apply to a specific task.

		Shared mental model
		Interpersonal risk
		Status differences
		Cultural differences

involves training teams how to share information and make decisions.

		Team sharing training
		Cross training
		Guided team self-correction
		Coordination training