Question: (2) MEGA X is a medium sized firm has been experiencing some difficulty in their production operations with reference to productivity and efficiency. The general

(2) MEGA X is a medium sized firm has been

(2) MEGA X is a medium sized firm has been experiencing some difficulty in their production operations with reference to productivity and efficiency. The general manager has asked you to : (a) List three (3) elements each of internal and external factors that affect an operation's capacity (5 Marks) (b) Suggest how it can transform its operations with adequate explanation and justification utilizing the principles of - re-engineering, elimination of waste and respect for people. (15 Marks)

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