Question: 2. Office Application (OA) is a very common term used today, and it is used as the application of Information and Communication Technology (ICT) to

2. Office Application (OA) is a very common term used today, and it is used as the application of Information and Communication Technology (ICT) to improve an organisation's productivity and output. (a) Briefly explain the most important packages used for a business today. Explain the reasons for your choices. (b) Describe the features and benefits organisations typically experience implementing the Office Application System. (10) (Total: 20)

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