2 Points Question 31 CASE: Noora is a manager in the Global Corporation. Employees know that she understands their feelings, thoughts, and situations. One day Amal - one of the department employees - was absent. Amal was responsible to present in front of the management team on that day and her absence created confusion in the department. However, Noora understands Amal's situation, experiencing her emotions, and knowing her needs as she is a mother of a sick child. QUESTIONS: 1- Which dimension of emotional intelligence is presented in this case? 2- Define the concept. Use the editor to format your