Question: 2 READ THE CASE STUDY BELOW AND ANSWER ALL QUESTIONS FOLLOWING The Shoprite brand is one of the leaders in South African food retailing and

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READ THE CASE STUDY BELOW AND ANSWER ALL QUESTIONS FOLLOWING
The Shoprite brand is one of the leaders in South African food retailing and is, according to independent
market research, the brand of choice of the highest percentage of South African consumers. Since
starting out as a small chain of supermarkets in 1979, the Shoprite brand gained valuable experience
selling to the emerging market. Today, the Shoprite chain remains the core business of the Shoprite
Group of companies and its main brand. Over the years it has also become one of South Africas most
trusted brands. Shoprites winning philosophy is to offer customers a convenient shopping experience
in clean stores where they can be assured that they are paying the lowest prices for their basic food
and household requirements. Shoprite customers also benefit from value added services offered in
store such as the Money Market counter comprising Computicket and various third-party account
payment options. There are also MedRite pharmacies and a growing number of Liquor Stores in close
proximity.
SHOPRITE is planning to withdraw from the Uganda and Madagascar markets, the company said after
announcing an 8.1% increase in total merchandise sales in July 2021. Shoprite, Africas retail giant, is
adding to its list of exits after selling its Nigerian business of 15 years and closing Kenyan stores in
March. The group operates 10 stores in Madagascar and has five branches in Uganda, employing 300
Ugandans. In line with the groups non-RSA review process, our operations in Madagascar and
Uganda have been classified as discontinued, said Shoprite.
Commenting on the exit, Peter Hirst, senior analyst at Euromonitor International, said Shoprite was
leaving Uganda in line with the companys review of its long-term ventures across Africa over the past
year as currency devaluations, lower commodity prices and high inflation have impacted household
disposable incomes negatively. Furthermore, the exit comes as footfall has decreased significantly in
Shoprite outlets as Ugandans reverted to buying local in 2020, resulting in under-performance in the
five outlets across the country. This trend benefited traditional grocery retailers, which boast lower
average unit prices, providing relief to a struggling consumer base, Hirst said. He said the rise of online
shopping, which drove shoppers away from traditional brick-and-mortar outlets like Shoprite, and the
significant costs incurred by the company to adhere to the Covid-19 pandemic may have been the final
nail in the coffin. Sources suggest operations will be acquired by Majid Al Futtaim, franchise holder of
hypermarket chain Carrefour, which launched its first outlet in Uganda in late 2019 and has shown
strong growth since, said Hirst.
A year ago Shoprite began a review of its supermarket footprint outside South Africa, saying it would
close stores and negotiate rent reductions as currency devaluations and tough trading conditions
outweighed benefits from the continent.
Equity analyst at Noah Capital, Zinhle Mayekiso, is of the view that the companys non-RSA operations
are demanding a lot of managements time, especially given the various challenges in frontier markets.
In our view, Shoprites centralised and streamlined capital allocation decisions will help it achieve a
better operational momentum as it increases focus on its core South African business and ensures a
renewed focus on returning cash to shareholders, Mayekiso said.3
Shoprite, which operates the Checkers, Usave and Shoprite retail outlets, said South African
supermarkets, excluding LiquorShop, achieved sales growth of 9.7% during the period. It said Checkers
and Checkers Hyper reported sales growth of 10.9%, notwithstanding the high base reported for the
second-half period last year. Shoprite said the furniture segment, made up of OK Furniture and House
& Home, increased sales by 24.6%. Shoprite and Usave reported sales growth of 8.8% during the
period and the groups LiquorShop sales increased by 4.4%. Shoprite said growth in the liquor business
was significantly impacted by the mandated liquor trade closures forming part of Covid-19 lockdown
regulations. South African supermarkets opened a net of 87 stores, while non-RSA supermarkets
continued to operate in regions challenged by macro-economic and consumer affordability constraints,
exacerbated by the impact of Covid-19 restrictions.
Shoprite acquires Massmarts non-core assets
In other news, Shoprite said that it would acquire Massmart's wholesale and retail chains for R1.4 billion,
beating rival Pick n Pay to the deal, and bolstering its leading position in the discount retail market.
Shoprite said the transaction comprised 56 Cambridge Food business and Rhino Cash and Carry
business, including 43 adjacent liquor stores, the Fruitspot business and MassFresh Meat business
with a total of four facilities, and 12 MassCash Cash and Carry stores.
Shoprite chief executive Pieter Engelbrecht said that the group wanted to combine organic and
acquisitive growth as part of the focus on its low-price leadership position. The rationale for this
transaction is not just premised on the fact that, as a result of our operational expertise, we believe we
can profitably run these operations; it also gives us immediate access to opportunities that were on our
medium term to-do list. We are well positioned to integrate and grow these businesses, and as a result,
Shoprite can ensure the sustainability of employment of the staff within these businesses, Engelbrecht
said.
Shoprite said the target businesses' turnover for the 52 weeks ended December 27 last year was
R10.8bn.The transaction has been structured in a manner that ensures the sustainability of jobs in the
target businesses, with all applicable staff of the target businesses becoming group staff following the
conclusion of the transaction, Shoprite said.
Massmart, a subsidiary of US retail giant Walmart, said on Friday that the proceeds of the sale would
be used to pay down drawn bank facilities. The disposal adds a cash injection into the group, said
Massmart, adding the disposal would also be effected in a responsible manner to preserve jobs via
Section 197 of the Labour Relations Act No 66 of 1995.
Massmart said it expected the transaction to become effective early next year once all the conditions
become unconditional. The transaction remains subject to conditions including regulatory and
competition approvals.4
Previous Pick n Pay chief executive, Richard Brasher reportedly said at the right price the group would
acquire the assets. Pick n Pay operates food and grocery chain Boxer, which serves the lower segment
of the market and has continued to gain market share.
US retail behemoth Wal-Mart Stores originally bought a $2.4 billion (currently R37bn) majority stake in
South African retailer Massmart, in 2011, with an eye on the potential of the continent's burgeoning
consumer class. However, in March, Massmart placed its Masscash, Cambridge and Rhino businesses
up for sale, after classifying them as noncore assets.
Shoprite will sacrifice profits
The CEO of Shoprite, Whitey Basson, continued to say the company is prepared to sacrifice profits to
remain the cheapest food retailer in South Africa.We cant afford to let that area of our branding slip,
said Basson, who was speaking at a presentation of the companys results.
Growth in trading profit outpaced the 27.3% growth in turnover to R29.6billion, with trading profit up
38% to R1.4 billion. Shoprite said the fall in gross margin from 20% for the first half of the financial year
to 19% was due to a sacrifice of R170million; this was to support customers trying to cope with higher
food inflation, said Basson. A R27million saving on fuel costs following reductions in the prices of diesel
and petrol in the 3rd quarter of the year was also passed on to consumers.
Retailers have been the focus of negative consumer sentiments towards high prices of food. In late
April, Pick n Pay CEO Nick Badminton sent a letter to 30 of that companys biggest suppliers urging
them to exercise serious restraint with their increases. After a meeting between the parties in May,
suppliers blamed their own suppliers in turn for persistently high prices and suggested there were areas
of monopolistic practices in the packaging, tin, paraffin wax, glass and fertilizer sectors.
Asked whether Shoprite had taken similar action with its suppliers, Whitey Basson told Fin24.com, We
have been controlling our suppliers for 30 years and not just in the last month when it became nice to
talk about it. He said Shoprite had written formal letters to all its suppliers in March asking for reasons
why prices were being increased and imploring them to keep costs down. The problem is that SA has
too few suppliers. Its probably not very difficult just to read two or three supplier prices and match prices
in that way. The base of suppliers and products in SA is just too small by world standards.
Citing figures released by consulting firms Nielsen, Shoprite said it was witnessing an increase in the
perceived value of its brands the Shoprite, USave and Checkers formats. For the six months to
December, Shoprite gained 1.6% points in market share while other competitors had seen declines.
At Checkers, Christmas sales in the past year grew by over 15%, Basson said When bad economic
news stories hit the market, Checkers was there to take customers in. Its gaining customers at the top
end and losing customers at the bottom end (lower income) which is exactly where we want to be.
CEO of Gryphon Asset Management, Abri Du Plessis, says Shoprite results are excellent. Du Plessis
attributed Shoprites performance to its positioning at the low-income end of the market. That helpedShoprite when people were buying down due to high food inflation. Consumers cut back on
durables and semi-durables to buy food and liquor for Christmas parties. He said food inflation
helped Shoprite as there is high inflation at the lower end of the market. Another facilitator in
Shoprites success was government roll out of social grants over the past year, This spending
assisted the retail sector, says Du Plessis.
Perform a comprehensive macro-enviromental analysis on Shoprite based on the information in the case study using PESTIE

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