Question: 2 . Select a service at ESU, such as the bookstore, advising, cafeteria, admissions, and so on . Identify two aspects of the service process

2 .

Select a service at ESU, such as the bookstore, advising, cafeteria, admissions, and so on

.

Identify two aspects of the service process that might need improvement. Provide your proposal for improving these aspects. Feel free to use process maps as needed

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