2. Select which approach you would use (direct or indirect) for the following TWO negative messages and then explain your choice (why you chose that particular approach) for each. Think about your audience carefully before you decide. Consider what is at stake for them to best determine the most appropriate approach. A) An email to a customer explaining that the gaming controller he ordered for his new custom computer is on backorder, and that, as a consequence, the shopping of the entire order will be delayed. H) An email rejecting a proposal from an employee on offering fitness incentives for all staff. Although you like the idea, funding is not available