2. The most important question to answer during a needs assessment is which of the following?

What training is needed?

Who should receive the training?

Is this a training problem?

Who should receive the training?

3.Performance deficits may not always be a result of lack of training but instead may be which of the following?

Lack of employee motivation

Lack of funds

Lack of time

Lack of basic skills/abilities

5. There are some significant barriers to training within organizations, including resistance to which of the following?

Change

Making the necessary time to train

Choosing a trainer outside of the company

Making employees train

6. If participants are involved in e-learning and do not have to all meet at the same time it is which of the following?

Flexible e-learning

Self-paced e-learning

Time saver e-learning

Synchronous

8. Employers can assess skills of employees before and following training by using which of the following?

Training score card

Training management system

Learning management system

Learning assessment score

11.Which of the following is a term that infers that successful training occurs when the learner is able to retrieve and apply relevant past learning?

Meaningful learning transfer

Transfer theory

Successful transfer theory

Cognitive theory of transfer

12. Which of the following refers to training objectives that are linked to specific skills that the learner is expected to carry out identically on the job?

Skill transfer

Closed skills

General skills

Open skills

13. Which of the following assessments focuses on the talents of a person, rather than the weaknesses?

Strengths-based

Job experiences based

Abilities-based

Job skills based

14. People often feel that performance reviews are which of the following?

Easy

Fun

Done too often

Unfair

17. Performance appraisals are usually conducted by supervisors, peers, customers, oneself, or which of the following?

HR staff

Board members

Outside firms

Subordinates

19. It can be very insightful, and a supervisor may learn how he or she is perceived if they are evaluated by which of the following?

Their peers

Their subordinates

Their own supervisor

A customer

22. Which of the following occurs when an employees performance is compared to a co-worker rather than a job standard.

Idiosyncratic error

Contrast error

Co-worker bias error

Comparison error

31. Which of the following method determines the relative merit of a job based on the degree to which a compensable factor is present or necessary?

Point-factor method

Hay Point Method

Factor comparison method

Job degree method

32. The ___________________ method utilizes both compensable factors and ranking approaches.

Compensable/ranking method

FCR method

Hay method

Factor comparison method