Question: 2. Use Kotter's model to explain what the change agent (whether it is Ravi or Tony) should do to successfully implement this change (i.e. centralize

2. Use Kotter's model to explain what the change agent (whether it is Ravi or Tony) should do to successfully implement this change (i.e. centralize the supply chain). Recommend at least 3 actions. Justify your recommendations

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