Question: 2) Using the scenario from Assignment 1, where an IT manager is doing a project to upgrade 500 employee computers from Microsoft Windows 10 operating

2) Using the scenario from Assignment 1, where an IT manager is doing a project to upgrade 500 employee computers from Microsoft Windows 10 operating system to the Microsoft Windows 11 operating system, develop a request for change document. This document will act as part of the service design of documenting the upgrade for management approval.

a. Write an introduction to the change being purposed, and try and cover the following points in an executive summary: i. Why is this change being proposed? ii. What is the purposed outcome of this change? iii. Who are the stakeholders for this change?

b. Use the following format to create a more detailed change request:

1. RFC - 2. Ensure to cover the 7 R's of the Change to receive full marks: 1. Who RAISED or suggested the change request? 2. What is the REASON for this change? 3. What will be the outcome (RETURN) once completed? 4. What RISKS does this change involve? 5. What RESOURCES are required? 6. Who is RESPONSIBLE for preparing, testing, and implementation? 7. What is the RELATIONSHIP to other IT changes?

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