Question: 2 . When having a potentially difficult conversation, which of the following is NOT among the recommendations? a . Be attentive by listening to what

2. When having a potentially difficult conversation, which of the following is NOT among the recommendations?
a. Be attentive by listening to what the other person is really saying.
b. Ask multiple questions at one time.
c. Ask open ended questions and listen to the person's responses.
d. Be empathetic and try to understand the other person's point of view.

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