Question: 2. Which Control Chart is most useful when plotting the proportion of defective invoices in a Monitoring Plan? An X & MR or I &

Which Control Chart is most useful when plotting the proportion of defective invoices in a Monitoring Plan?

An X & MR or I & MR Chart

A Run Chart

A P Chart

A Histogram

Given the improved process, if the volume goes above 300, then the manager has to bring cross-trained staff in from production. Which of the following would best characterize this plan?

The Data Collection Plan

The Implementation Plan

The Pilot Plan

The Response Plan

Which of the following would be a good reason to document the project?

To ensure the process is not changed in the future

To be able to replicate the improvement

To ensure the team gets paid

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