20. We learned in BUS 160 that the basic functions of management are Planning, Organizing, Leading, and Controlling. Explain what managers do in each of these fundamental functions. In your answer also explain how managers may change their approaches given the changes that the coronavirus pandemic is bringing to the way we have to accomplish work today, and what may become the new normal. 21. Explain the fundamental role of communications to successful management and leadership. What are some of the important ways that organizations and managers can enhance communications? 22. What was one of the most important things you learned about leadership and management during this BUS 160 course? How do you see applying one or more lessons you learned in BUS 160 that will make you a better manager and enhance your professional career