200 word minimum. answer questions 1 and 2 after reading the case study

Nasdaq CEO Adena Friedman Went on a Listening Tour Adena Friedman became president and chief execu- insights into the business that helped prepare her for tive officer (CEO) of the stock exchange Nasdaq on the CEO position. One such insight was that clients and January 1, 2017, thereby becoming the first woman employees are an excellent source of ideas for improvto head a major global stock exchange. She is also a ing the functioning of a major global stock exchange. member of the Board of Directors. Friedman brought to Friedman graduated with an MBA from the Owen the position more than 20 years of industry expertise. Graduate School of Management of Vanderbit UniShe is credited with contributions that helped trans- versity. She also holds a BA in political science from form Nasdaq into a leading global exchange as well as Wiliams College. Friedman attributes some of her a technology solutions company that operates on six business success to the lessons she learned in the continents. Prior to assuming the CEO role, Friedman taekwondo studio where she earned a black belt. served as president and chief operating officer (COO) Friedman says that this Korean martial art was useful of Nasdaq during 2016. As the COO, she was respon- in building her leadership skills. sible for all of the company's business segments. From March 2011 until June 2014, Friedman served QUESTIONS as the chief financial officer and managing director of the Carlyle Group. She then rejoling, information, and corident to oversee the technole up two-thirds of compary was a member of the Nasdaq management team for over 10 years. stocks, mutual funds, and bonds. She also bein that to manage and lead effectively, you have to Operating Chie," The War sica Ceo Adons Fitiodenan Tiliss people is essential for such understanding. 2011, pp. 1-4; 7uadeq Leaderehip: Adese t. SKILL-DEVELOPMENT EXERCISE Actively Listening to a Coworker Before conducting the following role-playing, review same time, has some concerns about the promotion. the keys to effective listening presented in the text. The The person is concerned that his or her spouse might suggestion about paraphrasing is particularly impor-. not appreciate the idea of overseas travel. Another student plays the role of the coworker to whom the first worker wants to describe his or her gooc person is eager to