Question: 2.1 With the aid of examples, discuss the basic post transaction-related activities of customer service. (15) 2.2 Explain the implications of bad customer service in

2.1 With the aid of examples, discuss the basic post transaction-related activities of customer service. (15)

2.2 Explain the implications of bad customer service in a business. (12)

please answer according to the marks indicated.

also note this is for LOGISTICS MANAGEMENT 2!!!

please type out all answers. thank you

2.1 With the aid of examples, discuss the basic post transaction-related activities of customer service. 2.2 Explain the implications of bad customer service in a business

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