Question: Question 2 Hi please assist with question below for Logistics Management 2. Mark allocation is next to the question, ensure the answer is in line

Question 2

Hi please assist with question below for Logistics Management 2. Mark allocation is next to the question, ensure the answer is in line with mark allocation IN BOLD.

2.1 With the aid of examples, discuss the basic post transaction-related activities of customer service. (15 MARKS)

2.2 Explain the implications of bad customer service in a business. (12 MARKS)

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