2,12 : You have a very efficient and reliable team member on your team, but they are infamous for treating symptoms rather than root causes. What is the likely outcome of using their quick assistance? : Their output will be undocumented and unreliable. The team may be provoked into disagreement. The project will be reliable for years to come. Any fix provided will be short-lived. 3,12 What's the most productive way to apply the 80/20 principle to critical thinking? Focus on the efforts that impact 20% of the results. Spend 80% of your effort analyzing causes, and 20% analyzing consequences. Focus on the 20% of efforts that impact 80% of the results. 20% of your efforts are unnecessary and should be cut. 4,12 : You have a team member who is a bit inflexible; they are prone to doing their job without much reflection and they do not like change. Which pitfalls likely impact their critical thinking? : being unwilling to change the problem space, and failing to consider implications failing to consider similar situations in unrelated areas, and not understanding the fundamental causes focusing on things that do not matter, and not using the 80/20 rule jumping to answers too quickly, and not teaching others their methods 5,12 : Defining a clear problem statement can help you avoid this common pitfall. focusing on the unimportant jumping to answers too quickly not thinking of future consequences generating weak hypotheses