Question: 21-24 A graphic technique for defining the relationship between customer desires and product (or service) is known as: Seleccione una: a. Idea mapping O b.

21-24

21-24 A graphic technique for defining the

A graphic technique for defining the relationship between customer desires and product (or service) is known as: Seleccione una: a. Idea mapping O b. Focus group c. Understanding the customer d. House of quality In the warehouse facility layout, the random stocking system offers the following advantages, except: Seleccione una: O a. Increased facility utilization b. Decreased labor costs c. Easy to implement d. Greater dependence on accurate warehousing records The best tool for finding the root cause of a quality problem would be: Seleccione una a. Ishikawa Diagram b. Histogram c. Defect Concentration Diagram O d. Control Chart Which of the following is not a phase in a product's life cycle? Seleccione una: O a. Design b. Growth c. Introduction O d. Decline

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