22)

When using electronic slides, try to average one slide for

a.

every 20 minutes you speak.

b.

each minute you speak.

c.

every 10 minutes you speak.

d.

every 3 minutes you speak.

23)

When conveying negative news it is important to always?

a.

Convey the bad news directly.

b.

Use an indirect approach.

c.

Withhold bad news as long as possible.

d.

Maintain goodwill with your audience.