23 Written communication is most effective where: d Select one: O a. Opportunities are provided for questions out of question O b. The chain of communication is as short as possible O c. There is need for a permanent record O d. Managers are fully informed and able to discuss work issues clearly and consistently. on 24 The responsibility for communications in an organisation involves et ered Select one: a. Employers ed out of ag question b. Managers O c Trade unions d. Employees e. All stakeholders 17 Ethical Leadership is restricted to what is considered right only. ut of Select one: O True estion O False 18 Intrinsic motivation can be based on an individual's feeling regarding: ut of Select one: O a. Compensation destion O b. Criticism c. Skills and ability d. Promotion Direction is one of 3 essential components required for motivation to occur. Direction refers to: Select one: O a. Measurable and visible forces O b. The force or energy applied O c. What the employee or manager is trying to do O d. The duration and dedication to accomplish a set target 5 All of the following are considered causes of conflict except: Select one: ut of O a. Perceptual differences Jestion O b. Synergy c. Values O d. Beliefs