24. Which practice in writing emails would most likely enhance your professional reputation? Select one: o a. placing your most important information near the end of your messages b. using short subject lines c. using numerous attachments o d. including a helpful signature block 26. Which of the following is an accurate statement about blogs? Select one: a. They tend to reduce the interactivity of teams. b. The information overload caused by blogs means they are usually counterproductive. O O O O c. They often enhance transparency with decision making. d. They are intended for employee-to-employee communication, rather than manager-to-employee communication. 27. Which is an effective approach to using social media at work? Select one: O a. contribute constantly and respond constantly to the comments of others O b. The information overload caused by blogs means they are usually counterproductive. contribute regularly and respond to the comments of others C. contribute sporadically, but respond regularly to the comments of others d. contribute regularly and respond constantly to the comments of others 35. What are the roles of public relations today? 0 Select one: a. public speaking at presentations, conferences, or radio and TV interviews b. All of above c. monitoring the public and media's opinion of your client or employer d. responsible for managing the reputation of a company 37. The pre-crisis phase is concerned with prevention and preparation which involve Select one: a. Quickness and accuracy action to ensure that crisis can be managed deliberately. O b. Looks for ways to better prepare for the next crisis and fulfils commitments made during the crisis phase c. Creating a crisis management plan and crisis management team to prepare for possible crisis situations within the business. d. Management team response and action facing with crisis