Question: 28 29 30 1. Fundamental attribution error (Chapter 3) 2. Availability bias (Chapter 3) 3. Anchoring and adjustment (Chapter 3) 4. PADIL Model (Chapter 3)

28 29 30 1. Fundamental attribution error (Chapter 3) 2. Availability bias (Chapter 3) 3. Anchoring and adjustment (Chapter 3) 4. PADIL Model (Chapter 3) 5. Vroom decision involvement model (Chapter 3) 6. The curse of knowledge (Chapter 5) 7. Audience analysis (Chapter 5) 8. Ethos (Chapter 5) 9. Pathos (Chapter 5) 10. Logos (Chapter 5) 11. Sticky messages (Chapter 5) 12. Active listening (Chapter 5) 13. Motivating force (Chapter 6) 14. Expectancy (Chapter 6) 15. Instrumentality (Chapter 6) 3 4 For encyclopedia definitions, you may write only 75 words per term

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