Question: 3 . 1 As the newly appointed project manager for RetailTech Inc, a major retail corporation, your task is to upgrade its information systems for

3.1 As the newly appointed project manager for RetailTech Inc, a major retail corporation, your task is to upgrade its information systems for enhanced efficiency and customer satisfaction. Explain the concept of systems development to the executive team at Retaillech Inc, outlining the phases involved in the process. Furthermore, provide a comprehensive overview of five commonly used information system types (ERP, MIS, TPS, DSS, KMS), explaining their respective uses, to help Retailfech Inc, in selecting systems aligned with their business needs. (25)
 3.1 As the newly appointed project manager for RetailTech Inc, a

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