$3\mathrm{.}1$ The company is looking for workers with high levels of emotional intelligence because of the nature of its business and customers. Your employees are supposed to empathise and be patient with anyone that walks through the doors of your stores.

Identify the core elements $(1.$ Self$-$Aawareness, $2.$ Self$-$Management, $3.$ Social Awareness, $4.$ Relationship Management$)$ of an emotional intelligence model and demonstrate how you will test interviewees' EQ using each element of the model.