Question: 3 . 1 . What are the different formal and informal communication channels used in the consultation process? Explain any five ( 5 ) with

3.1. What are the different formal and informal communication channels used in the consultation process? Explain any five (5) with example.
3.2. What does cultural and social sensitivity mean in the workplace?
3.3. How can you demonstrate cultural sensitivity in the workplace? Prepare a list of four (4) ways.

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