$33)$ Aptitude is $(1)$ the native skills and abilities a person brings to the job, $(2)$ the physical and mental capabilities of a person, and $(3)$ the personality characteristics a person has for people$-$oriented jobs. Which statements are correct?

A$)$ All three statements are correct.

B$)$ Only statements $1$ and $2$ are correct.

C$)$ Only statements $1$ and $3$ are correct.

D$)$ Only statements $2$ and $3$ are correct.

E$)$ Only statement $3$ is correct.

$34)$ You have observed Sally's performance for a few months. There is no doubt about her effort; it is evident she tries very hard. However, there doesn't appear to be any improvement in her performance since you have been watching. What should you conclude?

A$)$ This is a desire issue.

B$)$ This is an ability issue.

C$)$ This is a commitment issue.

D$)$ She is a terrible employee and should be let go as soon as possible.

evaluate these two potential areas prior to drawing any ultimate conclusions about Sally's potential as an employee.

$35)$ If you saw your manager retreat to his technical specialty and continually focus on how things were done in the past, what would this signal?

A$)$ The manager's desire has deteriorated.

B$)$ The manager's ability has deteriorated.

C$)$ The manager lacks the necessary resources and support to do his job.

D$)$ The manager's talent has deteriorated.

$36)$ Having determined that June's poor work performance is related to a lack of ability, what is the first question you should ask?

A$)$ Why does June have a poor attitude?

B$)$ Does June lack commitment?

C$)$ Does June have the resources to do the job?

D$)$ Why doesn't June try harder?

$37)$ Once a manager has determined that the reason for the poor performance is due to a lack of ability, in what order should the manager explore options?

A$)(1)$ Redesign the job, $(2)$ retrain the individual, and $(3)$ move the individual to another position.

B$)(1)$ Retrain the individual, $(2)$ redesign the job, and $(3)$ determine if the resources are adequate.

C$)(1)$ Determine if the resources are adequate, $(2)$ retrain the individual, and $(3)$ redesign the job.

D$)(1)$ Determine if the resources are adequate, $(2)$ redesign the job, and $(3)$ retrain the individual.

$38)$ When poor performance is due to an employee's lack of ability, what is the least threatening option?

A$)$ Release

B$)$ Retrain

C$)$ Resupply

D$)$ Refit

E$)$ Reassign

$39)$ Assume George is a poor performer. You have already provided the necessary resources and training he needs to do the job, yet his performance continues to decline. What is the next step?

A$)$ Release George$$How many chances does a person get?

B$)$ Redesign the job

C$)$ Reassign George to another position

D$)$ Place George in a place where his performance will not hurt the company

$40.$ What should effective motivational programs do in terms of offering rewards?

A$)$ Make a distinction between workers based on seniority

B$)$ Not make a distinction between workers

C$)$ Make a distinction between workers based on effort

D$)$ Make a distinction between workers based on performance regardless of effort