Question: 3. A bank has two tellers: Teller 1 is more experienced and can serve all customers. Teller 2 is new and can only serve customers

3. A bank has two tellers: Teller 1 is more experienced and can serve all customers. Teller 2 is new and can only serve customers that require simple transactions. The data for time between customer arrivals and customer service times are given below: C3 Customer C2 Arrival Time 0.0 1.5 3.5 Service Time 2.0 1.0 3.0 Transaction Type Simple Complicated Simple *Simple" indicates that the transaction is a simple and can be performed by both tellers, otherwise only Teller I can perform the transaction. When both tellers are idle, assume that the customer goes to Teller 1. Also assume that the first customer arrives at t = 0 and both tellers are idle at that time, a. Simulate the system until t = 4.0 using the event scheduling approach. (15 points) b. Using the data recorded in part (a), calculate the average waiting time for a customer. (5 points) c. Using the data recorded in part (a), calculate the utilization of Teller 2. (5 points) Future Event List Teller ! Teller 2 Quete (Customer No. Event Type, Event Time) 1 3. A bank has two tellers: Teller 1 is more experienced and can serve all customers. Teller 2 is new and can only serve customers that require simple transactions. The data for time between customer arrivals and customer service times are given below: C3 Customer C2 Arrival Time 0.0 1.5 3.5 Service Time 2.0 1.0 3.0 Transaction Type Simple Complicated Simple *Simple" indicates that the transaction is a simple and can be performed by both tellers, otherwise only Teller I can perform the transaction. When both tellers are idle, assume that the customer goes to Teller 1. Also assume that the first customer arrives at t = 0 and both tellers are idle at that time, a. Simulate the system until t = 4.0 using the event scheduling approach. (15 points) b. Using the data recorded in part (a), calculate the average waiting time for a customer. (5 points) c. Using the data recorded in part (a), calculate the utilization of Teller 2. (5 points) Future Event List Teller ! Teller 2 Quete (Customer No. Event Type, Event Time) 1

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related Finance Questions!

An employee who is married and has three children submits a W-4 form to his employer. He checks the box that says Single and writes zero in the Deductions Claimed box. Is this action ethical,...

5 CSM 394 Assignment 3. X + o file:///C:/Users/ASAASE/Downloads/Documents/CSM%20394%20Assignment%203.pdf 2 of 2 Q Fit to page IL Page view AV Read aloud Add notes C 1. A bank has two tellers working...

On average, 100 customers arrive per hour at Gotham City Bank. It takes a teller an average of two minutes to serve a customer. Interarrival and service times are exponentially distributed. The bank...

Q.#5 An average of 2 customers per minutes arrive at Gotham City Bank. It takes a teller an average of 1.5 minutes to serve a customer. Interarrival and service times are exponential. The bank...

Final Backgrounder Saskatchewan 831 489.6 420.2 14.2% Alberta 1,569 2,214.4 1,791.5 19.1% British Columbia 3,277 2,591.1 2,215.0 14.5% Yukon 167 73.1 66.3 9.3% Northwest Territories 99 53.4 44.9...

f(x) Question 1 Jobs arrive at a workshop, which has two work centers (A and B) in series, at an exponential rate of 5 per hour. Each job requires processing at both these work centers first on A and...

Consider a bank with two tellers. An average of 80 customers per hour arrive at the bank and wait in a single line for an idle teller. The average time it takes to serve a customer is 1.2 minutes....

Consider a bank with two tellers (Ahmet & Mehmet). An average of 80 customers per hour arrive at the bank and wait in a single line for an idle teller. The average time it takes to serve a customer...

two machines at each stage most profitable to management Gulf Coast Bank: Service Guarantees "Tone you I know what we can do next; everything has been so successful so far," said Kay Ebelhar,...

Pls help me to answer the think critically 11.1, 11.2 & Review Concepts. This book is Banking system 2nd edition 11. Robbery Prevention and Response goals - Discuss how security measures can prevent...

Critics argue that socialism requires uniformity, a sameness that would destroy the individuality Americans prize. Explore the argument that socialism would actually enhance meaningful individualism.

Use your ES-M model to calculate the standard deviation of Profit for Order-Quantity values 600, 650, 700, 750, and 800. Compare those with the corresponding standard deviations using the extended...

Exercise 7 . 3 5 ( Convergence of the Bellman - Ford algorithm ) ercise develops an alternative proof of the convergence of the He:llnlall - 1 'ord rithm. Assume that the length of every cycle is...

Question 3 (1 point) A company has an EBIT of $3,255 in perpetuity. The unlevered cost of capital is 13.34%, and there are 17,610 common shares outstanding. The company is considering issuing $7,160...