Question: 3. a) Process Strategy is to create a process to produce products that meets customer requirements within cost and other managerial constraints. List down FOUR

3.

a) Process Strategy is to create a process to produce products that meets customer

requirements within cost and other managerial constraints. List down FOUR (4) basic process strategies? (4 marks)

b) From the notes given, explain briefly about Repetitive Focus including example? (6 marks)

4.

a) From the American Society, what is quality mean? (3 marks)

b) Explain briefly about Cost of Quality and include the figure. (12 marks)

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