3. As the interview progresses, Mr. B tells you that he's very angry at the hospital. He says things like, "I want them to suffer like my wife is suffering," and "I don't care how long this takes, I want them to pay." You should

A. get angry too, because your client deserves a legal team that will fight for him.

B. try to maintain a businesslike attitude, since it's your job to get information.

C. make sure to discuss Mr. B's anger with your supervising attorney, since it may mean that his case isn't appropriate for ADR.

D. offer to help him find a good therapist so that he'll be calm at a hearing.