3. Conflict Resolution Conflict Resolution This activity is important because as a manager, you will be faced with conflict and the need to resolve it. By leveraging power and Influence, leaders are in a unique position to handle conflict. In particular, leaders tend to rely on five methods of resolving conflict each of which can be effective if applied in the appropriate situation. The goal of this activity is to demonstrate your understanding of conflict resolution styles by matching these styles to organizational examples Match the workplace examples to the corresponding conflict resolution tactic, Competing Collaborating Lauren Assertive Concern for Own Outcomes Unassertive Compromise Emma Jenny Avoiding Accommodating Todd Ryan Uncooperative Cooperative Concern for Other's Outcomes Ryan and Tim spent a fair amount of time working through their differing opinions on their project. In the end, each one gave a few concessions to the other in order to make it work. Lauren Emma Jenny Todd Ryan Todd was very focused on achieving his goal. You noticed that he kept reminding the employees in the meeting that he was officially in charge and had the authority to make their work lives difficult if they didn't cooperate. Lauren Emma Jenny Todd Ryan they Emma and Julie spent a really long time in the conference room. Both came prepared to fully explain their opinions and suggestions. Both listened intently to the other's requests and they were able to find a solution. Lauren Emma Jenny thing Todd Ryan It is obvious to you that Lauren doesn't like conflict. You heard the others mention that she rescheduled this meeting several times - they think she did it to get around the confrontation of it all. 1 Lauryna Emma Jenny Todd Ryan Jenny seemed to pick up on the fact that her coworkers felt passionately about doing things a certain way. Even though she may have initially disagreed, she changed her mind relatively quickly in the meeting. Lauren Emma Jenny Todd Ryan