Question: 3. Develop a DMAIC framework for reducing defects in the housekeeping dept.(Hint: discuss each letter in DMAIC in context as done in the elaborate 2nd

3. Develop a DMAIC framework for reducing defects in the housekeeping dept.(Hint: discuss each letter in DMAIC in context as done in the elaborate 2nd example on DMAIC as presented in the Word doc on BB and in class. The discussion for each element of DMAIC need not be as elaborate as in the 2ndexample.4. Do a 5-why analysis on the complaint - Food was not served hot.(Hint:ask why 5 times to this complaint with a response)

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