Question: 3. Find X-Chart and R-Chart for this table. Show all calculations and draw the charts. (25%) 496 501 501 493 Day 1 2 3 4

3. Find X-Chart and R-Chart for this table. Show
3. Find X-Chart and R-Chart for this table. Show all calculations and draw the charts. (25%) 496 501 501 493 Day 1 2 3 4 5 6 7 8 9 10 477 503 495 504 492 498 490 460 495 494 528 502 492 Weight 496 510 510 506 460 493 481 520 502 503 505 496 499 506 478 505 490 490 489 506 509 521 482 505 490 499 510 505 503 490 502 509 499 4- With one example explain Life Cycle of Product (LCP) and also explain: Forecasting time horizon and the forecasting techniques used tend to vary over the life cycle of a product (10%) 5. A recent Gallup poll of 519 adults who flew in the past year found the following number of complaints about flying: cramped seats (45), cost (16), dislike or fear of flying (57), security measures (119), poor service (12), connecting flight problems (8), overcrowded planes (42), late planes/waits (57), food (7), lost luggage (7), and other (51). If you were managing an airline, what two or three specific issues would you tackle to improve customer service? Why? Which tools of TQM did you use? Draw and explain it (15%)

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