3. Handling lost and found items in a hotel - which of the following is NOT a method of handling lost and found merchandise?

a. Sell them for a profit in the open market

b. Hand them over to the employee who found them

c. Hold a 'raffle' where employees can pick any one item available for themselves

d. Donate them to a charity that the hotel supports

4. An Occupational health and safety programme must be designed to:

against your response

a. Prevent injuries and occupational diseases

b. A statement of the employer's aims and responsibilities of the employer, supervisors, and workers

c. Provision for regular inspections and appropriate written instructions available for employees to reference

d. All of the above