Question: 3 . ( Q 3 0 CH 8 ) . A service blueprint depicts: A . The process of service delivery B . All stakeholders
QCH A service blueprint depicts:
A
The process of service delivery
B
All stakeholders that will be affected by the service process
C
The intangible elements of the service
D
The relation of the service to the services marketing mix
E
How the service dimensions will interact before, during and after the service process
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