$3.$

Question $3$

To measure your organization$$s performance over time for a specific objective, you are focusing on correctly defining its key performance indicators or KPIs and monitoring them regularly to measure their performance over time for a specific objective. What should be your first step?

$1$ point

Identify the critical aspects of your business that you wish to look into.

Establish a KPI$-$driven culture, enhance data literacy in your organization, and utilize a BI tool.

Iterate and enhance your KPIs by reviewing the defined KPIs and determining if adjustments are needed.

Set realistic targets and monitor your KPIs effectively by writing SMART KPIs.