3. Select the incorrect phrase about benchmarks. A. A "benchmark" company is one which performs at a high level in any specific area. B. Benchmarking is an evaluation process for determined values of a company's strategic profile. C. Benchmarking is a process which allows us to balance the values of key variables in other companies. D. Benchmarking compares the values of a company's strategic profile with the values of the best performers on the market.

5. With regard to the theory of Resources and Capabilities, we can note that: (Choose the wrong answer.) A. It is based on considering the competitive advantages of each company as their resources and capabilities. B. Through a benchmarking study, the R and C of the best companies can be identified and copied. C. R and C are unique and different in each company. D. Designing a strategy based on the R and C perspective allows for unique competitive advantages to be developed which are different from other companies

6. With regard to the concept of Capabilities and Resources, we can note that: (Choose the wrong answer.) A. Capability is how the company operates and it is the fruit of their experience and knowledge. B. Capability is the set of resources linked through processes, patterns and relationships. C. Resources are assets used by the company to develop their activities. D. Capabilities are the means with which the company operates.

7. With regard to the strategy which emerges from the analysis of resources and capabilities: (Choose the wrong answer.) A. As resources and capabilities are copiable, companies will end up having the same strategies. B. It's different than that which starts with the market-customer focus. C. Strategies in each company will be different as their internal elements are unique and different from other companies. D. If the strategy design is focused on the market and customers, all companies will have similar strategies.

8. With regard to Resources: (Choose the wrong answer.) A. They can be tangible and intangible. B. They are interrelated through assets and processes. C. Machinery, the treasury and knowledge and resources in a company. D. Tangible resources are easier to quantify than intangibles. 9. The characteristics that the R and C in a company must meet to be a source of a competitive advantage are: (Choose the wrong answer.) A. They must not be easily replaceable by others or easily copied. B. The created value is added to the value captured by the customer. C. The relevance of R and C must be maintained over time, at least in the midterm. D. They must be limited.

9. The characteristics that the R and C in a company must meet to be a source of a competitive advantage are: (Choose the wrong answer.) A. They must not be easily replaceable by others or easily copied. B. The created value is added to the value captured by the customer. C. The relevance of R and C must be maintained over time, at least in the midterm. D. They must be limited

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