Question: 3. SPC and Control Charts (10 Marks) Define what SPC stands for and means. Outline the five (5) key steps for setting up a control

3. SPC and Control Charts (10 Marks)

  1. Define what SPC stands for and means.
  2. Outline the five (5) key steps for setting up a control chart and monitoring a process
  3. Name the chart type and list the chart(s) and formula(s) for one (1) control chart for Variable Data and one (1) type for Attribute Data.

  1. Explain and list the case characteristics that describe when you would use the chart types named and listed in part (c)

  1. Sketch and fully label all the parts of the control charts you mentioned in part (c)

4. Six Sigma (4 Marks)

  1. Define and explain Six Sigma Quality Practises
  2. Fully describe and list the five (5) factors to be considered when selecting a Six Sigma project.

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