3) The requirement that a manager answer to a higher level boss for results achieved by a work team is called_ (a) dependency (b) accountability (c) authority (d) empowerment of work produced, with resource 4) Productivity is a measure of the quantity and utilization taken into account. (a) quality (b) cost (c) timeliness (d) value 5) When a team leader clarifies desired work targets and deadlines for a work team, he or she is fulfilling the management function of (a) planning (b) delegating (c) controlling (d) supervising 6) The process of building and maintaining good working relationships with others who may help implement a manager's work agendas is called ! (a) governance (b) networking (c) authority (d) entrepreneurship 7) When someone holds a negative attitude toward minorities, this is an example of When a team leader with a negative attitude toward minorities makes a decision to deny advancement opportunities to a Hispanic team member, this is an example of (a) discrimination, prejudice (b) emotional intelligence, social capital (c) performance efficiency, performance effectiveness (d) prejudice, discrimination 8) Trends in the new workplace include which of the following? (a) more emphasis by manager on giving orders (b) more attention by organizations valuing people as human assets (c) less teamwork (d) less concern for work-life balance among new generation of workers. 9) The management function of is being performed when a retail manager measures daily sales in the women's apparel department and compares them with daily sales targets. (a) planning (b) agenda setting (c) controlling (d) delegating