Question: 3- What is a customer-oriented perspective of the HRM function? How could traditional HR departments restructure to accomplish the departments goals? Briefly describe to two

3- What is a customer-oriented perspective of the HRM function? How could traditional HR departments restructure to accomplish the departments goals? Briefly describe to twomain ways we can measure if a department is being effective and provide a brief example for each one. Provide an example of how an HR department can reengineer a process to better meet customer needs. [Chapter 16]

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