Question: 3 ) What is / are the type ( s ) of the directional strategy ( ies ) used by the company? Justify. 4 )

3) What is/are the type(s) of the directional strategy (ies) used by the company? Justify.
4) How is the relationship between the company and its customers? What is the company doing to enhance their satisfaction and sustain the relationship with them? Justify.

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