3. You are creating a quality management plan for a product redesign. You employ a panel of customers to do two tasks: preview new features and rate the desirability of new features. What aspect of quality management does your preview process represent? Stakeholder quality Quality standards Quality assurance Quality documentation 4. There are two main categories of evaluation questions: Questions that ask how you can make improvements and questions that help you measure and compare outcomes. Which of the following questions intends to help you make improvements? What were the results of this evaluation? What are the most common participant reactions? What are the costs and benefits? What lessons can we learn from this