3/20/2016 Case Study :: Chapter 7 MAN111 Principles of Management: MAN111 WB SP2016 Mohammed Mohammed Case Study :: Chapter 7 instructions | help Organizing at The Container Store Today's environments tend to be complex, dynamic, and therefore uncertain. Huge amounts of information ow from the external environment to the organization and back to the environment. To function effectively, organizations need to develop structures for processing information. As you watch the video, answer questions about organizational structure as they appear. As organizations differentiate their structures, managers must simultaneously consider issues of integration. All the specialized tasks in an organization cannot be performed completely independently. Because the different units are part of the larger organization, some degree of communication and cooperation must exist among them. As we look at organizations and recognize that authority is spread out over various levels and spans of control, the issue of delegation becomes paramount. Effective delegation leverages the manager's energy and talent and those of his or her subordinates. It allows managers to accomplish much more than they would be able to do on their own. The delegation of responsibility and authority decentralizes decision making. Click the button to watch the video. Then, answer the questions that follow. 1. value: 16.66 points The Container Store employees are the happiest and most empowered employees to ever work in retail. If employees are empowered, then by denition the structure must be more structured. matrixed. centralized. decentralized. formalized. http://ezto.mheducation.com/hm.tpx?_=0.7251861830009907_1458520520965 1/4 3/20/2016 Case Study :: Chapter 7 References Multiple Choice 2. Diculty: 2 Medium Learning Objective: 07-04 Describe important mechanisms used to coordinate work. value: 16.66 points Garrett just described how, at The Container Store, values guide everything they do. This is in sharp contrast to an organization with high __________, which will have rules to guide everything people do. networking formalization integration centralization coordination References Multiple Choice 3. Diculty: 2 Medium Learning Objective: 07-04 Describe important mechanisms used to coordinate work. value: 16.66 points The Container Store utilizes part-time employees. This is what part of managing high information-processing demands? creating horizontal relationships slack resources identifying core competency increased need for information self-contained tasks References Multiple Choice 4. Diculty: 2 Medium Learning Objective: 07-04 Describe important mechanisms used to coordinate work. value: 16.66 points The Container Store cross-trains its employees. What kind of an organizational structure would NOT be appropriate for The Container Store because of its barrier to this kind of practice? decentralized structure http://ezto.mheducation.com/hm.tpx?_=0.7251861830009907_1458520520965 2/4 3/20/2016 Case Study :: Chapter 7 matrix structure coordinated structure divisional structure functional structure References Multiple Choice 5. Diculty: 2 Medium Learning Objective: 07-04 Describe important mechanisms used to coordinate work. value: 16.66 points When employees can make decisions at The Container Store that store managers typically make, ____________ is clearly part of the organization. vertical structure planning centralization decentralization mutual adjustment References Multiple Choice 6. Diculty: 2 Medium Learning Objective: 07-04 Describe important mechanisms used to coordinate work. value: 16.70 points Communication is key at The Container Store and using teams is one mechanism that allows for exible coordination. This is referred to as hierarchical levels. matrix survival skills. coordination by standardization. span of control. coordination by mutual adjustment. References Multiple Choice Diculty: 2 Medium http://ezto.mheducation.com/hm.tpx?_=0.7251861830009907_1458520520965 Learning Objective: 07-04 Describe important mechanisms used to coordinate work. 3/4 3/20/2016 Case Study :: Chapter 7 2016 McGraw-Hill Education. All rights reserved. http://ezto.mheducation.com/hm.tpx?_=0.7251861830009907_1458520520965 4/4